Can I turn off automatic ACH payments?

Absolutely. You can disable or enable automatic recurring ACH payments at any time by logging into your account at upstart.com

 

You may also contact us at drbank.servicing@upstart.com or at 833-727-2082 to update your preferred payment preference to manual ACH or check payments. 

 

If you have an automatic payment coming up and would like to have it canceled, please contact us at least 3 business days in advance to cancel your payment. Note that you cannot make same day cancellations from your dashboard.

 

Update recurring payments

If you'd like to update the day, amount, bank account for the recurring payment, select "Manage recurring payments", then select "Monthly recurring payment" or "Bimonthly recurring payment" (depending on your preference), and then select the bank account, payment day, and recurring payment amount. Then save your changes. 

 

Please allow at least 2 business days for the change to take effect. Updating off recurring payments within two business days of an upcoming recurring payment may not change that payment.

 

Turn on recurring payments

If recurring payment is disabled for your account, you can re-enable it at any time. 

To re-enable recurring payments, click "Set up recurring payments", then "Monthly recurring payment" or "Bimonthly recurring payment" (depending on your preference), and select the bank account, payment day, and recurring payment amount. Then save your changes.

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